Person-Centered Planning (PCP) Case Management and Supports Coordination
This course was created and provided by the Virtual Center of Excellence (VCE), a former project of the Detroit Wayne Integrated Health Network (DWIHN). Content and format will be updated in the near future to address current accessibility standards. If you are unable to access the content in this section, please contact the imp support team for assistance.
This course will cover managed care, supports coordination, and case management as it relates to Medicaid. This course is required to be completed every two years for all Case Managers and Supports Coordinators employed to provide services to adults. This course will take approximately 3 hours to complete.
Managed Care, Medicaid Basics, and 1915(b)(3)s
This course has been designed to provide the participants with a working understanding of the basics of providing managed care, Medicaid, and the 1915(b)(3)s policies and regulations. This course is designed for those direct care workers that are working with older adult clients.
Support Coordination
This course provides insight into the tactics that are most successful for coordinating services and behavioral health assistance to those clients and communities that are in need of treatment for their behavioral health or developmental problems.
Case Management and Medicaid
Participants of this course will develop an understanding of the strategies and tactics for managing those clients and client cases as it relates to Medicaid services and support.
Matching a child's disabilities with the correct service is imperative for developmental growth.
- Medicaid basics, including waivers of certain sections, entitlement and benefit program.
- History lesson in Michigan's Medicaid Services and Supports.
- Case management: core functions, tasks, no-no's, and distinctions.
- Supports Coordination: core functions, staff qualifications, and the relationship between SC and assistant or service broker.
Judy Webb
B.S., MSW
Ms. Webb worked for over 20 years for the Michigan Department of Community Health's (MDCH) Behavioral Health and Developmental Disabilities Administration. While there she was responsible for the three-year federally-funded Community Supported Living Arrangements project; assisted in the development of the Robert Woods Johnson Foundation grant to support self-determination in Michigan; and assisted in the development of materials and training for person-centered planning and the Habilitation Supports Waiver.
For the twelve years prior to her retirement in 2013, she was director of the Division of Quality Management and Planning. Among its major tasks, the division performed annual site visits to the state's community mental health services programs (CMHSPs); analyzed utilization, cost and demographic data that is continually submitted electronically to the state; coordinated the writing or editing of the behavioral health and developmental disabilities service standards in the Medicaid Provider Manual; and coordinated the development of the applications for renewals of the Habilitation Supports Waiver and the managed care waiver. In the last three years, Ms. Webb facilitated discussions between Department of Human Services Bureau of Children and Adult Licensing, MDCH and providers to address situations in which there was conflict between AFC providers and CMHSPs regarding residents who exhibited challenging or dangerous behaviors.
Ms. Webb was a long-time member of Michigan's Developmental Disabilities Council, having been appointed by Governors Milliken, Blanchard and Granholm. In addition, she was once active in the Michigan Autism Society, and the Arc.
Ms. Webb holds a B.S. degree from University of Wisconsin/Stout, and an MSW from the University of Michigan. She is married and has one child and two grandchildren.
Course Progress
Course Content
What People Are Saying
The course flowed smoothly. I appreciated the mini quizzes in the lecture to help make sure I was understanding concepts before moving on to new concepts."
