Support / Contact
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Due to Microsoft and Adobe abandoning support for older software, IMP can no longer guarantee functionality for Internet Explorer users. Please upgrade to a current browser such as Chrome, Edge, Firefox, or Safari to continue using this site.
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IMP live chat support hours have changed! Live chat is now available during the hours of 10am-1pm EST, Monday-Friday. Support requests may still be submitted as needed. Thank you!
The ImprovingMIPractices usernames are chosen by you during your initial sign-up, but the site highly recommends using your full email address as the login, and the selection of a secure password. Here are two tips related to remembering your login:
Live chat and support hours:
Monday - Friday: 10am - 1pm EST.
